Project Management Office

Job Family: Project Management
Region: Americas
Job Location: United States
Job Type: Full Time

Project Management Office (PMO)

Summary: The PMO role will report directly to the Project Manager of a client engagement. The PMO role will take overall responsibility and ownership for the commissioning and maintenance of the delivery enabling frameworks within a client engagement.

Additionally, the PMO role is responsible for the effective liaison between client engagement and the wider Lemongrass operational functions.


  • Project Planning Framework: Takes responsibility for commissioning and maintaining the Project Planning Framework & Planning Processes to ensure that the Project formulates a set of Plans that provide confidence that:
    • The Deliverables for a Phase are comprehensive & complete.
    • The Activities required to achieve the Deliverables are well defined.
    • The Sequence of Activities is logically correct.
    • The Effort required to complete the Activities is estimated accurately.
    • The Resources allocated to undertake the Activities are appropriately skilled.
  • Project Execution Framework: Takes responsibility for commissioning and maintaining the Project Execution Framework that will enable the Project Execution to take place consistently across Workstreams and provide confidence that:
    • Tooling is being used effectively and efficiently.
    • Documentation Standards and Templates are being applied consistently to ensure that we have a commonly understood set of Project Artefacts.
    • Execution Workflow is being used consistently across Workstreams to ensure that we have common “Units of Measure” across the Project for measuring Progress.
  • Project Tracking Framework: Ensures that the Project Tracking Framework is commissioned and maintained to drive out the necessary Project Management Information that provides Project Leadership with granular information pertaining to:
    • Planned Progress of Deliverables for a Project Phase.
    • Actual Progress of Deliverables for the same Project Phase.
    • Clear visibility Execution Variances.
    • Mitigation is required to close these Execution Variances.
  • Project Quality Framework: Ensures that the Quality Framework is commissioned and maintained to drive compliance with the finite Quality Criteria that each Phase & Stage are required to meet to ensure that the Project Phases are commenced & completed in a manner that maintains the integrity of the Project Critical Path:
    • Clear definition of Entry Criteria that require to be met before the Project commencing a Project Phase or Stage
    • Clear definition of Exit Criteria that require to be met before the Project completing a Project Phase or Stage
    • The Schedule of measurements that require to be made throughout the Project Phase or Stage to provide clear visibility of incremental progress being made towards meeting the Entry & Exit Criteria
  • Project Finance Framework: Commissions and maintains the Project Finance Framework to ensure that the Financial Integrity of the Project is maintained. Specifically, this Framework delivers:
    • Budget Formulation for each Phase of the Project
    • Incremental tracking of Actuals for each Phase of the Project to date
    • Forecast & Cost to Complete for subsequent Phases of the Project
    • Liaison with Lemongrass operational functions to ensure that internal Lemongrass financial systems accurately reflect the financial status of the client engagement
    • Liaison with the Lemongrass operational functions to ensure that internal Lemongrass resourcing systems & processes are utilized to reflect the current and future resourcing needs of the client engagement
  • Project Governance Framework: Commissions and maintains the overarching Project Governance that will drive the Operations of the Project and that they are taking place in an effective & efficient manner, with full visibility and mitigation of Risks & Issues, and are in line with delivering the Project Deliverables & Outcomes to the required Time, Cost & Quality Criteria.
    • Steering Committee
    • Operational Project Management
    • Project Delivery Team (Sunrise)
    • Design Authority
    • Change Request Board
    • Internal (non-client) governance sessions


  • Required:
    • Broad understanding of SAP: Business, Functional, Technical
    • Understands when and how to escalate and mitigate
    • Is comfortable with ambiguity but drives predictability
    • Self-motivator and self-starter
    • Inquisitive, wanting to learn
    • Attention to detail, completer-finisher
    • Keeps composure under pressure
    • Resourceful
    • Ability to take a helicopter view
    • Takes ownership, passionate
    • Good understanding of agile delivery in general
    • Good understanding of waterfall delivery in general
    • Good understanding of the end-to-end project lifecycle: from pre-sales to end of stabilization and transition into BaU
    • Ability to understand and manage budgets to revenue, cost, and margin
    • Understands and applies project tools: plans, RAID Logs, Change Request Logs, etc..
    • Ability to keep teams focused on the direct tasks and deliverables at hand
    • Establish & manage relationships with business managers and end-users
    • Ability to work across multiple delivery engagements
    • Ability to be responsible for a portfolio of projects
    • Able to help shape and input into our delivery approach, ensuring we learn from each project, harvest artifacts, and knowledge
    • Does not need to be everybody’s friend, but gets on with everybody from a delivery perspective: adaptable
    • Selected applicant will be subject to a background investigation, which will be conducted, and the results of which will be used in compliance with applicable law.
  • Desired:
    • Ability to estimate new pieces of work, applying estimation rules of thumb
    • Ability to create a project plan to deliver to scope, timelines, and budget
    • Establish & manage relations with Senior Stakeholders
    • Ability to engaging with customers on leading large programs of work
    • Has worked for large as well as small consulting organizations

Lemongrass Consulting is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, religion, color, national origin, religious creed, gender, sexual orientation, gender identity, gender expression, age, genetic information, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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