Privacy Policy

Lemongrass Consulting knows that you care how your information is used and shared, and we appreciate your trust that we will do so carefully and sensibly. 

What is Covered by This Privacy Policy? 

This privacy policy describes how we collect and use information that customers provide to us in connection with their account with Lemongrass Consulting, which we refer to as “account information.” For example, account information includes names, usernames, phone numbers, email addresses and billing information associated with a customer’s account. 

This privacy policy applies to customers’ account information, collected by Lemongrass Consulting including any personal information of their end-users. Lemongrass Consulting will not disclose, move, access or use customer content except as provided in the customer’s agreement with Lemongrass Consulting. 

How Lemongrass Consulting Uses Account Information: 

Account information we collect is subject to the Lemongrass Consulting privacy notice. By visiting the Lemongrass Consulting site, you are accepting the practices described in the Lemongrass Consulting privacy notice. Please note that account information, gathered by Lemongrass Consulting, including any personally identifiable information, will only be used by Lemongrass Consulting to improve the services we offer to the customer, and not to an end-user for the purposes of personal marketing to individuals.

Terms and Conditions

Personal Information 

We will not collect personal information when you visit our site, navigate our site or communicate with us via our sites unless you provide us with that information voluntarily. 

Please read our privacy policy for further details. 

You will be able to update the information that you provided to us by sending an email to yourdata@lemongrasscloud.com. 

Please be aware that while in transit to us your email may be accessed and viewed by other Internet users, without your knowledge and permission. 

Questions, Comments and Suggestions 

We welcome your questions, comments and suggestions and have provided forms and email boxes for that purpose. 

We will share your questions, comments and suggestions with our employees as required to be able to respond to or deal with them appropriately. 

Other Information 

Please be aware that we collect non-personal information that provides us with traffic and usage data when you visit our site. 

Cookies, Tags etc. 

We may use “cookie” technology. A “cookie” is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeat users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address. 

We may use what is known as “client-side page tagging”, which uses code on each page to write certain information about the page and the visitor to a log when a page is rendered by your web browser. “Tagging” results in a JavaScript program running on your computer, but it is limited to providing information about the page that you are requesting and the configuration of your browser. It will not read any of your data files, or execute any additional programs. It does not extract any personal information about you, such as your name or address. 

Linking to Other Sites 

Our site provides links to other websites. We are not responsible for the practices used by other website owners or the content or accuracy of those other websites. 

Security 

Changes to this statement 

We may make changes to this statement from time to time; when updates are made, the privacy policy version date (located at the bottom of this page) will be updated to reflect that. 

This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party. 

Lemongrass Consulting and Website Cookies 

We send cookies from our website to your device to allow us to provide you with the best user experience we can. Here you can see what cookies may be sent to your device by lemongrasscloud.com and what we use each cookie for. You can control cookies within your browser by accessing the browser Help menu, but please be aware that if you choose to disable cookies, certain features of lemongrasscloud.com may be disabled. 

Cookies Used on lemongrasscloud.com 

Below is a list of the cookies used by lemongrasscloud.com and what each is used for: 

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Google Analytics tracking cookies provide meaningful reports about our visitors. However, Google Analytics cookies do not collect personal data about you. Expiration: 2 years from set/update. 

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Google Analytics tracking cookie. Expiration: 30 minutes from set/update. 

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Google Analytics tracking cookie. Expiration: Not Set. 

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Google Analytics tracking cookie. Expiration: 6 months from set/update. 

Third-party Cookies 

On lemongrasscloud.com you may notice that there is content from other websites – for example, a video from YouTube or a map from Google. We may also provide you with the opportunity to share information with others using social networks such as Twitter, or LinkedIn. We add this content from time to time to improve the user experience. As a result, you may be sent cookies from these other websites. Lemongrass Consulting does not control these cookies and we suggest you check these third-party websites for more information about the cookies they use and how you can manage them. 

Updated: January 2021

 

 

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