Expert management for optimal Cloud data platform operations.
Minimize disruptions with continuous monitoring and rapid response to alerts, addressing potential issues before they impact operations.
Data Management and Operations
Our Managed Services for Data Management are designed to ensure your data infrastructure consistently operates smoothly and efficiently. These comprehensive services include Cloud infrastructure operations on AWS, Azure, and Google Cloud, data ingestion and replication monitoring, data pipeline monitoring, issue resolution, service request management, CI/CD pipeline management, and alerting. Support is available in both 8/5 and 24/7 models to accommodate various business needs.
Lemongrass’s certified professionals bring extensive expertise in data management, Cloud operations, and CI/CD practices to tackle technological challenges swiftly and effectively. This is underpinned by a proactive approach that guides monitoring systems to detect and address potential issues preemptively issues before they impact business continuity.
Our Managed Services
Support Models
The 8/5 support model is ideal for businesses operating during regular hours, offering coverage from 9 AM to 5 PM, Monday to Friday. This model includes regular updates and maintenance during business hours and fast response times for urgent requests.
For continuous data management needs, the 24/7 support model provides around-the-clock coverage. This includes always-on support with immediate action on critical incidents and continuous monitoring to ensure system stability and performance.